All new units have a factory warranty. All repairs are done by the manufacturer in the most timely fashion. OxygenPlus Concentrators Inc. will alert you of any repair updates if possible.
All refurbished units (unless factory refurbished) are repaired by OxygenPlus Concentrators Inc. Repairs take typically less than 1 week after arrival to our facility.
Used replacement electrical items (ie: circuit boards, power cords, cooling fans, etc) carry no warranty expressed or implied.
Shipping charges for warranty service or repairs will be shared between the customer and Oxygenplus. It is the customers responsibility to arrange and pay for shipment to our facility. We will cover return shipping charges to your location. However, if faulty warranty claims are made, return shipping charges will need to be paid by customer before unit is returned. If any items arrive damaged upon initial shipment we will be responsible for return shipping to our location for exchange.